Service Calls & Engineer Requests

If you experience an issue with one of our vending machines, please complete the online form below, a service call will be logged and an Engineer will attend as soon as possible.

If you have difficulty completing the form or wish to speak directly with a member of our team, please call during office hours (9am-3pm, Monday-Friday) on 0121 556 9933 and select option 2 for service or alternatively email service@vendaid.co.uk.

Company Name(Required)

Where the machine is located

Machine ID Number

Preferred but not required

Machine type(Required)

Hot Drinks Machine

Snack or Snack Combi Machine

Bottle Vendor

Food/Sandwich Vendor

Water Cooler

Location of machine(Required)

e.g. office, warehouse etc.

Date(Required)

Time(Required)

:

Describe what the issue is with the machine(Required)

500 characters

Name of the person reporting the fault(Required)

First Last

Please provide contact details in case we need to reach you to discuss this issue further. Thank you.

Contact Email

Contact Phone number